Privacy Policy

Last updated: December 18, 2024

Introduction

Introvia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

Personal Information

  • • Name and contact information (email, phone number)
  • • Professional information (title, bio, website)
  • • Profile photos and avatars
  • • Account credentials

Usage Information

  • • Referral data and analytics
  • • Message templates and content
  • • App usage patterns and preferences
  • • Device information and IP addresses

Contact Information

With your permission, we access your device contacts to facilitate the referral process. We do not store your contacts on our servers permanently.

How We Use Your Information

  • • To provide and maintain our referral management service
  • • To facilitate communication between agents and clients
  • • To send referral messages and notifications
  • • To analyze usage patterns and improve our service
  • • To provide customer support
  • • To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • • When you explicitly consent to sharing
  • • To comply with legal requirements
  • • To protect our rights and safety
  • • With trusted service providers who assist in operating our service

Data Security

We implement appropriate security measures to protect your personal information:

  • • Encryption of data in transit and at rest
  • • Secure authentication and access controls
  • • Regular security audits and updates
  • • Limited access to personal information

Your Rights

You have the right to:

  • • Access your personal information
  • • Correct inaccurate information
  • • Delete your account and data
  • • Opt out of communications
  • • Data portability

To exercise these rights, contact us at privacy@introvia.io

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where required by law to retain it longer.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the new policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

© 2024 Introvia. All rights reserved.